Saturday, December 24, 2011

Simplicity Matters - Starbucks for iPhone




I like coffee. I like Starbucks. My coffee doesn't have to come from Starbucks but it often does. Starbucks has successfully pushed out gift cards that could be added to a web-based account for quite some time. The ability to transfer balances to a single card is one of my favorite features. Now I don't need to worry about losing a gift card, I immediately transfer the balance on any new card to the one in my my wallet. 
...while the Cardstar app has the right idea for eliminating the need for cards, it doesn't work at gas pumps (you need to swipe a card), it doesn't work at Shoppers Drug Mart (you need to swipe a card) and often it requires manual entry of the card number. Often the scanned card number has a few extra digits that screw up the manual entry. So in the absence of a perfect card elimination solution, it is encouraging to see that one company is getting it right.



The Starbucks for iPhone app has some great options but I use it regularly to pay for coffee. I need the app to do this one thing really well...and it does. It loads quickly. I can switch from showing my balance to a scanner code and instantly pay for my coffee in most stores. My balance updates in seconds. I like the giant green thumb sized button. 


For me this app works better than the alternatives; paying with cash or fumbling around in my wallet to find my Starbucks card. I can still pay with my card or cash if I don't have my phone with me. Let me reiterate, the reason this app is a winner is that it is better than the status quo. It is easy to use and fast. 


There's a long road ahead for consumer payment options but its nice to see something better than cash or AFWC.*










*Another F*cking Wallet Card


UPDATE

My Christmas stocking included 2 Starbucks gift cards. Adding them to my main card using the app was a breeze. Transferring balances from one card to another is a simple drag and drop exercise.
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